I recognise my obligation to keep personal information secure and believe it is important for you to know how I treat any information I hold about you.
Commitment
I am committed to respecting your privacy whilst providing the highest possible service and I recognise your need to know that your personal data is being lawfully processed and held in compliance with the General Data Protection Regulations (GDPR) and current ICO guidelines. (Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to me.)
Purpose
I provide you with the information set out in this Privacy Policy so that if you share your personal data with me you are aware of what I do with it.
Data Controller
I – Lucy Patterson – am the data controller of your personal data and will only collect information in accordance with the General Data Protection Regulations (GDPR) and ICO guidelines.
Use of Personal Data
I use the information that you personally provide to:
- Improve the information and support I provide
- Process any requests you make
- Provide you with information about products and services I offer
- Conduct marketing research
Sensitive Information
I will never collect sensitive information about you without your express consent.
Third Parties use of your Personal Data
I will not sell or share your personal data with others.
Tracking
I also collect information automatically about your visit to my site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps me to audit the usage of my website and improve the service provided.
Security
I am committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data I have put in place suitable procedures to safeguard and secure the information I collect online.
Changes
Any changes to this Privacy & Cookies Policy will be posted here.
Latest Update September 2025.
Cookies
I’d much rather be eating them, but in this case cookies are small parcels of data stored temporarily on your hard drive while you are browsing a website. These are a standard mechanism used by most websites. By continuing to use this website with cookies enabled, you consent to my use of cookies.
My website employs cookies only to provide me with general information about how my website is used. However, no personal information that would enable me to identify individuals is either obtained or stored in these cookies.
Cookies are often used to track a user’s browsing history for the purpose of targeted advertising. This website does not set any cookies of this type.
I use Google Analytics to provide me with general information about the performance of this website. The data collected by Google is aggregated to show general trends and does not identify individual users. From time to time, I may also use other third-party services such as Facebook, LinkedIn, and other social media, the presence of which will be readily apparent from their on-screen icons. In each case, any cookies set by the providers of these services are set by them directly. They are not set by this website and I have no control over them. Please refer to these services’ own privacy policies if you wish to check how they use cookies.
Should you wish to disable cookies, please refer to your browser’s Help function. Please note, however, that many websites will not run correctly with cookies disabled, especially ones that require you to log in or that offer any form of checkout or booking process, as cookies are usually needed to keep track of individual transactions.
Contact
If you have comments or questions about my privacy policy please contact me.